Chromebook Support

CHANGES TO CHROMEBOOK SUPPORT PROCESS

 
The IMC does not have loaner Chromebooks anymore, and the procedure for getting your Chromebook fixed has changed.  Library staff are not involved anymore, but Technology staff will use the library for Chromebook exchanges by appointment.

For Chromebook help for students at home,
please email npfamilytech@npenn.org.

To get Chromebook help when you are physically present in the building, please fill out this form to make an appointment with Tech to swap out your device.
 
After Technology staff has confirmed your appointment time, you will meet them in the library (enter on the right-hand side and stop at the first doorway, in the IMC entryway).  Bring your broken device and charger!
 
There are no walk-in "appointments."  You must use the form.

 



Some helpful links are listed below for your convenience.